Shipment

When will my order ship?

Your order will typically ship within 1 to 3 business days after it is placed. Once shipped, you will receive an email with a tracking number to monitor your shipment.

How can I check the status of my order?

To check the status of your order, you will receive an email with a tracking number once your order has been shipped. You can use this tracking number to monitor your shipment. If you have any further questions, please don't hesitate to message us at Info@rizzliving.com.

Can I rush my order?

At this time, we do not offer a rush order option. All orders are processed and shipped within our standard timeline to ensure quality and consistency. If you have any further questions, please don't hesitate to message us at info@rizzliving.com.

Payment

How much is shipping?

Enjoy a seamless shopping experience with our straightforward shipping policy. A flat rate of $10 applies to all orders. Spend $150 or more before taxes to qualify for free shipping.

What if I encounter errors during check out?

If you encounter any errors during checkout, please try refreshing the page or using a different browser. If the issue persists, contact our customer support team at info@rizzliving.com for assistance.

Is this site secure?

We use Stripe for payment processing, which ensures that all transactions are encrypted and secure. If you have any further questions, please don't hesitate to contact us at info@rizzliving.com.

Other Questions

Do you have gift cards?

No, we do not have gift cards available at the moment since we recently launched. However, we are continuously expanding our offerings, so please stay tuned for updates on new features and products.

What's your privacy policy?

Our privacy policy ensures that we do not store any payment information. We only send marketing emails to customers who have signed up for our newsletter or made a purchase.

What is your return policy?

We accept returns of unused items within 14 days of delivery to the customer. Please note that shipping costs are the responsibility of the customer. Refunds will be issued in the original payment format after a thorough inspection of the returned items.